Find answers to commonly asked questions about our services, phone repairs, and more in our FAQ section. Get the information you need to make informed decisions and have a seamless experience with PhonoFix.
With an in-store appointment or roadside repair service, we always aim to repair your device within 30 minutes whilst you wait. For mail order we always aim to receive, repair and dispatch your device back to you on the same day as we receive.
Our bespoke booking system sends automated SMS and email notifications at every step of the repair process, you’ll always be kept up to date and informed. If at anytime you would like to know anything else we are always on hand to help via any form of social media platform, email, and telephone.
We operate from 6AM – Midnight 7 days a week, this is for both pre booked appointments and roadside repairs via our mobile service vehicles. Our customer care lines are always available during these hours too.
We always recommend that you back up and erase your personal data before shipping the device to us. However this is not always possible, maybe you do not want the extra hassle of completing this task and that’s perfectly understandable.
We will leave the device data exactly how we find it and none of this will be erased or changed in any way. Should we need to complete a software flash we will only go ahead and do this once we have contacted you and obtained your full permission to do so.
Trust us for professional assistance and quality Services. Experience swift and reliable phone services in Maldon. Our expert technicians offer trustworthy solutions to address any issues, ensuring your device is back in optimal condition in no time.
